Always at your side

Service & Support

From maintenance to installation – we are there for you.

Our service for you

High-performance, reliable and perfectly tailored to your requirements:
this is what makes our products and our services so successful worldwide.

 

Whether you need help with commissioning and process integration of your new agitator, maintenance and servicing, or a quick response in the event of a repair: our competent and experienced service team is always there for you. Take advantage of our comprehensive support and service to fully exploit the potential of your investment right from the start – for maximum efficiency and reliability in your production.

Always at your service

Commissioning & Installation

Installation and commissioning of PRG agitators.
 

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Highest operating reliability

Maintenance & Servicing

Inspection, visual check, technical support and repair.
 

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High-performance and dependable

Spare and wear parts

Top quality direct from the manufacturer – every part is an original.
 

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Everything revolves around your agitator

Our repair service for PRG agitators

In the unlikely event of a malfunction, we will do everything to get your agitator back in shape in the shortest possible time. If a repair is possible on site, we will be happy to send one of our service technicians to you. In the case of a major defect, he can also carry out an emergency repair to make the agitator temporarily operational again.

 

For more extensive repairs, the agitator is dismantled by our technicians and taken to our main factory in Warburg, where the necessary work is carried out after a careful fault analysis. This includes, for example, the repair of the motor or gearbox, welding work on agitator blades and shafts, the overhaul of the agitator bearings and the replacement of the sealing unit (e.g. mechanical seal). When the agitator is put back into operation, its functionality is checked again by means of dynamic test runs on site.

Do you need a spare part or do you have a question about your product?

Contact us now

Marius Flörke

After-Sales

Service & Support

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Important notice

Where can I find the serial number?

In order to correctly identify your agitator, we need the serial number to process your request.
 
You can find this on the PRG type plate on your agitator or etched on the flange if there is no type plate.

 

You can also find the agitator / plant number and the serial number in your documentation.

 

Thank you!

How can we help you?

Your contact persons

Service hotline