Results of the customer satisfaction survey 2021
In December 2021, we asked our customers about their satisfaction with PRG.
On behalf of the entire PRG, we would like to thank all participants who were taking part.
We are enormously proud of the positive feedback and would like to thank you for the trust you have placed in us.
We would like to briefly present the most important results to you here:
Fulfillment of product expectation
Consulting and solution competence
General collaboration
Flexibility to respond to customer requests
1 = Very satisfied; 2 = Satisfied; 3 = Still satisfied; 4 = Somewhat satisfied; 5 = Dissatisfied; 6 = Very dissatisfied
N = 28
These results are both motivation and incentive for us for the coming year. Motivation to continue to maintain our high level of quality – but also an incentive to further improve in individual areas where we have been shown further potential. Thanks to all participants!
We are looking forward to a continued good cooperation with all those who participated in this survey!